Advocating responsible finance
Ardian’s success has been built on a longstanding culture of excellence and service. We pursue the highest professional standards and develop advanced tools to help us protect our clients’ interests and safeguard our reputation as a trusted partner.
“The infrastructure that supports our customer service must be as strong as our fundraising capacity. We have to concentrate on achieving world-class quality.”
Investor Relations: committed to delivering world-class service to our clients
Personal service remains the foundation of Ardian’s relationship with investors. As the number of LPs grows, we are investing heavily in the technology and people we need to provide high-quality service at scale. Ardian’s investor base grew quickly during 2019 as our expanded office network allowed us to form many new relationships all over the world. We closed record funds for our Infrastructure, Private Debt and Co-Investment activities, all of them at least twice the size of the previous generation, and now have more than 1,000 LPs.
173
new clients making first investments with Ardian in 2019
(as of December 31, 2019)
1,060
investors including 490 High Net Worth Individuals
(as of December 31, 2019)
“Our Mandates activity will only become more important in the future. A growing group of clients now wants tailored portfolios rather than standardized products.”
Mandates: benefiting from another year of rapid growth
Institutions show strong appetite for Ardian Mandates’ flexibility and the benefits of Ardian’s global scale and privileged market access. Our Mandates activity continued to grow strongly in 2019, with 10 new mandate
commitments worth about $3 billion
confirmed, including our selection by
KENFO, Germany’s first sovereign wealth
fund, to manage a large private markets
allocation. This was one of the most keenly
contested Mandates of the year, pitting Ardian against many leading European and US players.
3.2
products per client on average
(as of December 31, 2019)
Technology: our digital transformation gathers momentum
Ardian invests continuously to develop IT tools that will deliver major advances in security and efficiency.
We devote significant resources and
investment to technology development.
Our IT team has more than 50 permanent
staff – nearly 10% of Ardian’s total
headcount – supported by up to
90 contractors and external consulting
firms. They are working on multiple
projects that touch every part of our
organization and are on course to deliver
major new tools during 2020 that will
transform our internal processes and the
way we engage with our investors.
“We must use digital technology to become more efficient, manage risk more effectively and deliver an even better service to our investors. This is critical for Ardian’s future.”